Operations that hold up - servers, backups and monitoring from one place

With many cheap hosts the server sits somewhere, and "somewhere" often means outside Europe. We deliberately host your applications in data centres in Switzerland or the EU, and we tell you before launch which service runs in which country - database, backups and outgoing email included.

This is more than peace of mind. If you handle customer data, health data or staff records, you have to be able to answer your own clients when they ask. We give you that answer in writing instead of pointing you at a form in a support portal. Our own address in Neuhausen am Rheinfall says nothing about it, by the way: where a provider keeps its office is not automatically where your data sits - those are two separate decisions.

A backup only counts once it can be restored. We back up database and files automatically, keep several restore points, and store a copy in a second location so a failed server does not take the safety net with it.

Just as important: we practise the restore before you need it. You get concrete numbers on how much data could be lost in the worst case and how long a full recovery takes - so nobody has to guess when it matters.

We monitor availability, response times, certificates, disk space and error rates around the clock. If an SSL certificate is about to expire, a disk fills up or server errors pile up, we get alerted - ideally long before anyone notices.

Updates belong to that too: operating system, runtimes and dependencies need regular care. We apply them on a planned, traceable schedule rather than waiting until a security hole makes the decision for us.

We set operations up so that more load is not a rebuild: deployments run automatically through a pipeline, configuration lives versioned in code, and a staging environment mirrors production. A change can be checked first, then rolled out - and rolled back within minutes if needed.

Whether one well-maintained machine is enough or a distributed setup makes sense is decided on your actual numbers. We deliberately avoid building anything more complicated than your operation needs.